FAQ
Our mission is to provide the best customer experience.

We understand the importance of avoiding delays in the customs clearance process. Our team of customs brokerage experts works diligently to ensure accurate documentation and adherence to all regulations, thus minimizing delays in the release of your shipments.

ACOLCEX offers customized solutions to optimize your supply chain and reduce logistics costs. This includes freight consolidation, efficient inventory management and selection of the most economical transportation routes for your specific needs.

If problems arise with customs documentation, our team of experts is ready to intervene and resolve them effectively. We ensure that all documentation is in order and complies with current customs regulations.

The security of your shipments is a priority for ACOLCEX. We use secure packaging practices and work with trusted carriers. In addition, we offer cargo insurance options to give you additional peace of mind.

Our real-time tracking and monitoring technology allows you to maintain total control over your customs and logistics operations. You can receive updates on the status of your operations via email or by logging into our operations reporting portal.